ARRIVAL TIME
To maximise your experience, please arrive on time for your appointment. If you have chosen a spa treatment this allows time for you to complete your client information form to ensure that your chosen treatment is suitable for you. I will always endeavour to run on time as I understand you time is as valuable as mine.
DISCLOSURE
If you are pregnant or have any injuries or skin conditions please let us know to ensure your treatment is tailored accordingly.
If you are feeling unwell leading up to or on the day of your appointment, we ask that you please reschedule to protect our staff and other clients during this time. If you have tested positive for COVID-19 leading up to your treatment we will require you to avoid coming to the salon and please reschedule.
SPA ATTIRE
We recommend that you arrive in comfortable clothes so that when your treatment is complete, you can leave feeling totally relaxed and at ease. If you are having a foot treatment that includes nail paint, please wear open-toe shoes.
WEEKEND AND PUBLIC HOLIDAY SURCHARGES
Please note booking on a Weekend or Public Holiday may incur a surcharge. Please note that Gift Vouchers can not be used on Public Holidays.
GROUP BOOKINGS
Group bookings are unavailable as I am a solo run salon.
GIFT CARD
Our gift cards offer a range of nourishing spa experiences. We have many signature treatment gift cards available, or a Freedom gift card, in your selected dollar value, that allows the recipient to choose their own experience. For more information, please click here
MINIMUM TREATMENT AGE
Adolescents from the age of 12 to 17 are welcome to enjoy a selection of treatments with the permission and supervision of a parent, guardian or caregiver, who must also sign the client card. Please check as to which treatments are available for teens prior to making your booking. We do not perform treatments on children under the age of 12 (with exception of ear piercing).
CHILDREN IN SPA
We understand that many of our clients have young children, due to safety concerns children are permitted in the salon as long as they are strictly supervised.
PREGNANCY
If you are pregnant, please share your news with us when you book, as some facial and body treatments are not recommended whilst pregnant or during the first trimester. We have specific treatments that we can recommend for mums-to-be and can advise on the suitability of our range of facial and body treatments at different stages of your pregnancy. For the comfort of you and your baby our facials may be performed with you in a side-lying position supporting your body with comfortable pillows. This ensures there's no pressure on your lower back, your whole body can be treated and there is reduced pressure on your inferior vena cava artery ensuring you're safe and comfortable.
LET US KNOW IF YOU'RE FEELING UNWELL
If you are feeling unwell leading up to or on the day of your appointment, we ask that you please reschedule your spa visit to protect our staff and other clients. If you are pregnant, have any injuries, medical or skin conditions please let us know to ensure your chosen treatment is suitable for you. If you have a chronic or serious medical condition please check with your GP that your treatment is suitable and safe for you.